Example of dialogue between an assistant and restaurant:
Restaurant: Good afternoon, this is La Prima. How can I help you?
Eva: Good afternoon, I’d like to reserve a table by the window for a birthday on February 8th at 7 PM for six people.
Restaurant: One moment, let me check availability. Could you confirm the number of guests and time again?
Eva: 7 PM, a table for six.
Restaurant: And the name for the reservation?
Eva: Ted.
Restaurant: All set! I’ve reserved a table by the window for six people on February 8th. Please note, we hold reservations for 30 minutes—let us know if you’ll be late.
Eva: Thank you! Have a great day.
Restaurant: You too, goodbye!
The Assistant performs the assigned task (e.g., calling the restaurant to make a reservation). If any issues arise during the process (e.g., unavailability, scheduling conflicts, or missing information), the Assistant consults the user in the chat for further instructions and then calls again if needed.
When the user assigns a task to the Assistant involving making outgoing calls (e.g., booking a doctor’s appointment, reserving a restaurant table, scheduling a salon visit, or checking business hours on holidays), the Assistant confirms the details by asking
• For how many people should the table be reserved?
• What time should the booking be made for?
• Is this the correct restaurant/salon/business being referred to?
• Any other specific details required for the task.
Once the task is completed, the Assistant informs the user about the outcome, summarizing the conversation and confirming whether the task was successfully completed. If the user requests, the Assistant provides a full transcript of the dialogue.
AI-powered calling assistant will book appointments, reservations, and handle outbound communications effortlessly.